Minitab Software Case Tutorial - Powering Sales with Lean Six Sigma ---Socomec optimizes organizations to increase revenue This article is provided by Minitab Inc., published by China Science Software Network In this world, power outages are very inconvenient for individuals. But for companies, even a very short interruption can lead to catastrophic losses. Socomec is a leading manufacturer of power switching and conversion equipment, specializing in continuous power distribution and energy supply. To ensure energy supply, Socomec's products protect critical facilities around the world from the catastrophic consequences of commercial blackouts. In order to expand the company's customer base, the Lean Six Sigma project team at Socomec's French office set out to diagnose and resolve problems in the organization's sales process. Using the Minitab statistical software to analyze the data, the project team identified the most effective elements of Socomec's sales operations. Their work also led the customization of Socomec's customer relationship management (CRM) software and emphasized a global review of the company's sales organization. A project team at Socomec uses Minitab statistical software to analyze data to customize its customer relationship management software. And launched globally to improve its sales operations Socomec Overview . Leading manufacturer of power switches and conversion products Provide a transfer to the operation backup source Established in 1922 There are approximately 3,100 employees in 30 subsidiaries across all five continents. Annual income exceeds $3.7 billion challenge Optimize regional sales operations to increase sales revenue. Applications Minitab Statistical Software result Confirm that sales activities positively affect revenue Identify improved solutions and implement them across multiple sales teams Strive to improve the global sales team challenge Although the project team is based in France, their goal is to optimize the sales process and increase the revenue of Socomec's subsidiaries in Europe and Asia. To fully understand the current process, the project team interviewed sales team members and collected information on the activities that have the greatest impact on revenue. After the interview, they observed and recorded the activities of 70 sales team members in nine offices. A large amount of data was collected, including the number of sales calls placed, appointments, sales quotations, and follow-up, sales order processing, and successful renewals. Now, the team needs to determine what data can tell them the sales process. They collect information on more than 400 factors, but in order to form the best business strategy, they need to extract insights that can be acted upon. How does Minitab help? Using data from the Minitab statistical software, the team used regression analysis to understand the relationship between sales operations and revenue. They identified important factors that influence income and the use of contour maps—expressing three-dimensional relationships in two dimensions—to illustrate how two of these factors work together to achieve their revenue goals. The contour plot above shows the total turnover or revenue (represented by the shaded area) of the Transfer Rate and Contractors & Services impact (drawn on the x and y scales, respectively). A dark green area indicates high income and establishes the best input value. After preliminary analysis, it was found that by combining a higher transfer rate with the lower turnover rate of contractors and services, the best income can be achieved. The team began to dig deeper into its sales business data to determine where it can be carried out. Process improvement. Ultimately, they categorize each member of the sales team (sitting, frequent travel, managers, and engineers), measuring the impact of each aspect on revenue and assessing their relative importance. The project team used the analysis of variance (ANOVA) tool under the Minitab Assistant menu to study the relationship between income and the roles of different sales team members. The team used the one-way ANOVA tool in the Minitab Assistant menu to investigate the relationship between revenue and sales teams: frequent shifts, frequent travel, managers, and engineers. The output of this assistant is very straightforward and easy to understand. It is clear that the average income of an engineer is different from the average income of a frequent and frequent business trip. A survey of the impact of each individual category on income shows that the average income associated with an engineer is statistically different from the average income generated by a frequent, frequent travel category. Because different people are more likely to understand different types of visualizations, Minitab's powerful graphics capabilities can quickly display data in a variety of ways. For example, the single value map shown below provides another perspective for the same data for the sales team. Understand all aspects of the sales business that have the most positive impact on revenue, helping the project team focus on the process of achieving the company's maximum potential. A single value plot examines the individual values ​​in each sample to assess the sample distribution. By plotting each value separately, it shows the extension of the distribution and helps identify potential outliers. The chart above confirms that the average income associated with the engineer is greater than the sales team members, the employees, managers, and employees who travel frequently. result Data analysis enabled the Lean Six Sigma team to determine which sales activities had the greatest impact on revenue and even proposed solutions that could be improved. Based on their findings, the team made changes to the sales process, including new sales metrics, adjusted positions, and sales team internal improvement mandates. These changes were initially tested in France and have since expanded to Socomec's offices in the Netherlands and Germany. The success of the Socomec sales optimization program has increased awareness of the need to review global sales operations and prompted the company to customize Socomec's customer relationship management (CRM) software. CRM customization enables sales team members to evaluate their performance based on the latest sales results and updated metrics, and to select behaviors that help achieve sales goals. For more information on Minitab software, please visit the China Science Software Network. This professional realistic female Mannequin Head made of high quality polypropylene resin environmental protection material, it is sturdy and long time use, it will not break during falls. Wig Display Mannequin Head,Mannequin Head With Shoulders,Wig Bust Wig Head,Wig Mannequin Head With Shoulders Xuchang Le Yi De Import And Export Trade Co., Ltd. , https://www.lileaderbeauty.com
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